FAQs

We are an online retailer of software products and Cloud Services offered from leading companies like Microsoft, Oracle and many others. For additional information, see our About Us page.
We have been into this industry from 12+ years. We are one of the leading websites in India for online software shopping. We provide the most competitive price than any other software ecommerce website in India. We ensure full satisfaction for our customers.
Yes. Our checkout pages are 128-bit SSL encrypted, the industry standard for secure online ordering. In addition, we handle your personal information with the utmost of care and comply fully with the latest payment card industry (PCI) standards.
Yes, we are authorized Microsoft Gold Partner & Oracle NetSuite Solution provider.
We will provide you with the download link at your registered email.
With download link, you will also get Product Key or Serial Number on your registered email from the respective software vendor.
Contact us on +91 844 828 6722 or email us at support@softwareshopee.in to track your order
We offer 24X7X365 days support to our customers. You can contact us on +91 844 828 6722
Yes, we charge sales taxes as applicable by Government of India.
Yes. We accept orders outside India. However, this is based on the availability of products in your region. To know more, please email us at support@softwareshopee.in or call +91 844 828 6722
We have Credit / Debit card options, Net Banking, Cash on Delivery, Bank transfer options like NEFT, IMPS, RTGS, CASH DEPOSIT, CHEQUE, UPI, & DD.
This is based upon the product you order. To know more, email us at support@softwareshopee.inor call +91 844 828 6722
Once, you place order with us, we will try our best to confirm your order with the respective vendor at the earliest. However, it may takes from 1-2 weeks depending upon your order.
Usually, we will deliver download link and product key to your Email box in 1-2 business days after confirmation. After you receive your order, please check if you left a correct Email address first. And, please check Spam/Junk folder if you didn't receive items in time. Rarely, we delay delivery, because sometimes the product is out of stock, and we need several hours to get it in stock from Software Vendor. You can contact our support team to ask for your order status.
  • Please make sure the software on your PC is downloaded from us.
  • Please make sure you have uninstalled the previous programs from your PC completely.
  • Please click "Back", and activate the software by phone.
  • If the steps above you have done, and the product key can't work still, please cut a screenshot of the error message, and sent it to us by Email, we will contact respective vendor, and send you a new key.
The official standard download link of our software is temporary valid, if it has expired when you use it, please contact us for a new link, and we will also send you a download link on our server, you can also click it to download the installation files, the installation files on our server are also from respective software vendor.
We often send download mail to the mail you left on our website. You just need to check your mail both in box and spam.
If a product is listed incorrectly, as a result of a typographical error or otherwise, we have the right to refuse, cancel or limit the quantity for that order. This policy is regardless of order confirmation and credit card charged status. You will always be notified if your order is going to be canceled. If your credit card has been charged and your order is canceled, we will credit your credit card for that amount.
Please refer our policy page - PRIVACY POLICY
Contact us on +91 844 828 6722 or drop a line at support@softwareshopee.in